FAQs
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Do you offer free shipping?
Yes, we offer free shipping on all orders within the contiguous United States.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor its progress.
Do you ship internationally?
International shipping is not available at this time.
What is your return policy?
Please see our full return policy for more details and instructions.
How long will it take for my order to arrive?
Shipping times depend on your location and the shipping warehouse location. Once the item has shipped, the average lead time is 7-10 business days, although this may vary depending on shipping location. Once your order has shipped, you will receive an email with the tracking number.
What materials are used in your bathroom vanities?
Our vanities come in a variety of materials, including solid wood, MDF/engineered wood, marble, quartz, acrylic, and glass. Please read the product description and specifications for each product you are interested in.
How do I choose the right size for my bathroom vanity?
To choose the right vanity, consider the dimensions of your bathroom, plumbing placement, and your storage needs. We offer vanities in various sizes, including options under 24" for smaller bathrooms or powder rooms. To learn more about finding the perfect vanity size, check out this blog.
Do you offer customization options?
Some of our products can be customized in terms of finish, countertop material, or hardware. Check the product details or contact our customer service team at info@thebathstop.com for more information.
Can I see the products in person before buying?
We are an online-only retailer, but we provide detailed product descriptions, images, and customer reviews to help you make an informed decision. Contact our customer service at info@thebathstop.com if you have any additional questions after reviewing the product description.
Do you offer warranties on your products?
Yes, many of our products come with manufacturer warranties. The warranty details will be listed on the product page or provided upon request.
How can I get help if I have questions or need assistance with my order?
You can contact our customer support team via email, phone, or live chat during business hours. We're here to help!
Email: info@thebathstop.com
Phone: (360) 217-9376
What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, Amazon Pay, and Meta Pay. Payment plans are also available through Shop.
Can I change or cancel my order after it's been placed?
You can changes or cancel your order if your order has not yet been fulfilled. Restocking fees may apply if changes are requested after the order has been fulfilled. Contact customer service as soon as possible if you need to make adjustments. You can email us at info@thebathstop.com
Do you offer discounts or promotions?
Yes, we regularly offer sales, discounts, and promotions. Sign up for our newsletter or check our website for the latest promotions.
Is my personal and payment information secure?
Yes, we use secure encryption and payment processing systems to ensure your personal and financial information is protected during transactions.
